Information We Collect

When you reach out to us for corporate flower arrangements or gift services, we gather data you willingly share. This includes your name, business name, email, phone number, delivery addresses, and any specific floral requirements. Payment details are collected when you place orders, though processing occurs securely through our payment partners.

For our corporate clients, we may also collect additional business information such as company registration details, preferred delivery timelines, and budget considerations to tailor our service to your needs.

Our site automatically gathers certain technical data when you visit. This includes your IP address, browser type, device information, and navigation paths on our site. We use this data to enhance site performance and understand how clients find our services.

How We Use Your Information

We mainly use your personal information to fulfill orders and deliver excellent service. This includes processing orders, coordinating deliveries, sending confirmations, and following up to ensure satisfaction.

• Process and fulfill your flower orders and gift arrangements
• Inform you about order status and delivery timing
• Provide customer support and respond to inquiries
• Improve our services based on your feedback and preferences
• Send relevant service updates (with your consent)
• Maintain records for business and legal compliance

We also utilize aggregated, non-personal data to analyze market trends and enhance our operations. For example, we might study which arrangements are popular across seasons to better manage inventory.

With explicit consent, we may send information about seasonal offerings, special promotions, or new services that could interest your business. You can opt out at any time via the unsubscribe link in our emails or by contacting us directly.

Information Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties for their marketing purposes. Your data stays within our business ecosystem and is shared only as needed to provide services or comply with legal requirements.

We collaborate with trusted service providers who assist in delivering our services, including payment processors, delivery partners, and flower suppliers. These partners are contractually obligated to protect your information and use it solely for the services they provide.

We may disclose your information if required by United Kingdom law, court orders, or government regulations. This includes compliance with GST regulations, business licensing, and other legal obligations applicable to our operations in London and across United Kingdom.

Data Security and Protection

We take data security seriously and implement multiple safeguards. Our systems use encryption for sensitive data transmission, secure servers for storage, and regular security updates to guard against threats.

We also employ physical security measures for our office systems, and access to personal information is restricted to employees who need it. Our team undergoes regular privacy and data handling training.

Payment details are processed through secure, encrypted systems that meet industry standards. We do not store full credit card numbers on our systems; this information is handled by certified payment processors specializing in secure transactions.

While we maintain strong security measures, no system is risk-free. We continuously monitor and update our security practices to address evolving threats and uphold high protection standards.

Your Rights and Choices

You have rights regarding your personal information. You can request access to your data, ask for corrections to inaccurate information, or request deletion where permissible by law.

• Access your personal information and understand how we use it
• Request corrections to inaccurate or outdated information
• Ask us to delete your personal information (subject to business and legal requirements)
• Opt out of marketing communications while continuing to receive service-related messages
• Request information about how your data has been shared
• File complaints about our privacy practices

We keep your information only as long as necessary for business and legal purposes. Order records are retained for accounting and warranty needs, while marketing preferences remain until you request removal.

When information is no longer needed, we securely delete or anonymize it. Some data may be retained longer if required by United Kingdom business laws or legitimate business interests such as preventing fraud.

Cookies and Website Technology

Our site uses cookies to enhance your browsing experience and to help us understand how visitors use the site. Cookies are small files stored on your device that remember preferences and enable certain features.

Essential cookies are necessary for the site to function properly – they enable basic navigation and secure areas. These cookies do not collect personal data and are enabled by default when you use the site.

We use analytics cookies to learn how visitors engage with our site. This helps us identify popular content, improve page performance, and enhance user experience. This information is collected in aggregate form and does not identify individuals.

You can adjust cookie settings through your browser. Disabling certain cookies may affect some features and your overall browsing experience.

Business Transfers and Changes

If SignalPacketCircuit undergoes major changes such as mergers, acquisitions, or asset sales, your personal information may be transferred as part of the transaction. We would notify you of such changes and ensure your data remains protected under privacy standards aligned with this policy.

In the unlikely event that we cease operations, we would ensure that your personal information is either securely transferred to a successor entity (with appropriate privacy protections) or securely deleted in line with data protection best practices.

Updates to This Privacy Policy

We may periodically revise this privacy policy to reflect changes in our practices, services, or legal requirements. When significant changes occur, we will inform you by email or via a notice on our website before they take effect.

Minor updates for clarity or administrative adjustments may be made without prior notice. We encourage you to review this policy from time to time to stay informed about how we protect your privacy.

Children's Privacy

Our services are intended for businesses and adult consumers. We do not knowingly collect personal information from individuals under 18. If we become aware that we have unintentionally collected data from someone under 18, we will promptly delete it from our systems.

Parents or guardians who believe we may have collected information from their child can reach out using the contact details below, and we will address the matter promptly.

International Data Considerations

Our core operations are based in United Kingdom and data is stored and processed within United Kingdom jurisdiction. Some service providers may process data abroad. When this occurs, we implement appropriate safeguards to protect your information in line with applicable privacy laws.

We comply with United Kingdom data protection regulations, including those related to business operations, financial transactions, and handling customer data. Our practices align with evolving privacy standards in United Kingdom's digital economy.